Community Health Worker (NOF) (2002CB V2) Competency-Based

UIC-OCEANS-HP

Registered 2025

Illinois (OA)

Documents

Individual state requirements may vary. Please contact your local apprenticeship office to ensure this version is suitable to your state’s requirements.

Work Process Schedule

Work Process Content

On the Job Training

Anonymous

Skills

Maintain client records.

Maintain updated client records with plans, notes, appropriate forms, or related information.

Advise clients or community groups on health issues.

Advise clients or community groups on issues related to diagnostic screenings, such as breast cancer screening, pap smears, glaucoma tests, or diabetes screenings.
Advise clients or community groups on issues related to improving general health, such as diet or exercise.
Advise clients or community groups on issues related to risk or prevention of conditions, such as lead poisoning, human immunodeficiency virus (HIV), prenatal substance abuse, or domestic violence.
Advise clients or community groups on issues related to sanitation or hygiene, such as flossing or hand washing.
Advise clients or community groups on issues related to self-care, such as diabetes management.
Advise clients or community groups to ensure parental understanding of the importance of childhood immunizations and how to access immunization services.

Assess individual or community needs for educational or social services.

Identify the particular health care needs of individuals in a community or target area.

Visit individuals in their homes to provide support or information.

Conduct home visits for pregnant women, newborn infants, or other high-risk individuals to monitor their progress or assess their needs.

Transport clients to appointments.

Transport or accompany clients to scheduled health appointments or referral sites.

Communicate health and wellness information to the public.

Confer with clients to exchange information.

Coordinate with external parties to exchange information.

Provide educational materials to community members.

Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.
Teach classes or otherwise disseminate medical or dental health information to school groups, community groups, or targeted families or individuals, in a manner consistent with cultural norms.

Confer with clients to discuss treatment plans or progress.

Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.

Monitor clients to evaluate treatment progress.

Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.

Refer clients to community or social service programs.

Refer community members to needed health services.

Advocate for individual or community needs.

Advocate for individual or community health needs with government agencies or health service providers.

Recommend legal actions.

Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required.

Collect information about community health needs.

Collect information from individuals to compile vital statistics about the general health of community members.

Lead classes or community events.

Teach classes or otherwise disseminate medical or dental health information to school groups, community groups, or targeted families or individuals, in a manner consistent with cultural norms.

Advise others on social or educational issues.

Advise clients or community groups on issues related to social or intellectual development, such as education, childcare, or problem solving.

Help clients get needed services or resources.

Assist families to apply for social services, including Medicaid or Women, Infants, and Children (WIC).

Develop working relationships with others to facilitate program activities.

Attend community meetings or health fairs to understand community issues or build relationships with community members.

Interpret cultural or religious information for others.

Interpret, translate, or provide cultural mediation related to health services or information for community members.

Monitor nutrition related activities of individuals or groups.

Monitor nutrition of children, elderly, or other high-risk groups.

Plan programs to address community health issues.

Develop plans or formal contracts for individuals, families, or community groups to improve overall health.

Advise others on ways to improve processes or products.

Recommend changes or corrective procedures.

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